In the last few days I have had a few calls to my Google Voice phone number where the caller lets it ring, once or twice, and then hangs up. The calls are coming from an “Unknown” caller but that is why I went with Google Voice as my primary number, call blocking and call history.
I logged in to my Google Voice site and sure enough, there are the inbound calls from “Unknown” with the option to either report them as spam or to block them. Reporting them as spam isn’t really what I want to do as that still rings the phone and just doesn’t allow for voice-mails to be left, I wanted to block them altogether. I have some concerns about blocking the “unknown” as Google Voice seems to know who is actually calling as you can see when choosing to block them they ask “Are you sure you want to block Unknown.95f990ac7cec66623daab9a6f37dd5fdea948088?”. The GUID there implies to me that Google knows the originating phone and should be able to block this one number, and only the one number, but is this actually what happens?
I went looking through Google’s help site and various other online sites and I could not find a solid answer. I am also wondering what happens if this caller starts unblocking their phone number, will the block still apply or will they still be blocked? I also could not find if this truly will only block this one Unknown caller known to me by the GUID or if it will block one or more “Unknown” callers.
Does anyone actually know the answers to these questions? I sent off an email to the Google Support team using the form within the Google Support pages but I don’t expect to hear back any time soon.